Regarding letter from Independent Service Coordinator (ISC)

July 25, 2022

Dear Families: (This only applies to residents in campus housing and does not apply to residents in CILAs or Shannon Apartments.)

I am writing to inform you that you will be receiving a letter from an Independent Service Coordinator (ISC) regarding your family member living at Misericordia. The ISC is a contractor for the State of Illinois; he or she is not an employee or representative of Misericordia.  The ISC will follow up his or her letter with a phone call, email or text to you. 

The purpose of this contact is to inform you of the availability of home and community-based services (HCBS) as an alternative to Misericordia’s campus homes. Illinois is reaching out to the guardians of all men and women who live in Intermediate Care Facilities (ICFs) in the state to make sure they are aware of community-based services and other living options. The homes on Misericordia’s campus are ICFs (except for Shannon Apartments).  

You will be given the opportunity to meet with the ISC to discuss HCBS services. It will be up to you to decide if you wish to meet with the ISC to discuss these alternatives for your family member. If you choose to pursue such a placement for your family member, the ISC will put your family member on the state’s waiting list for HCBS services. This outreach will be done annually. 

Please contact me if you have any questions or concerns.

Thank you,
Mary Pat O'Brien
Assistant Executive Director